Legal Center
Sapienbase is operated by Viraly Marketing Management, governed by the laws of the United Arab Emirates. Every policy below forms part of your agreement with us. All documents share the same version and effective date so you always know which set of terms applies to your purchase.
The contract between you and us: licences, subscriptions, upsells, liability, arbitration and dispute resolution.
What data we collect, why, who processes it, sub-processor list, retention and your GDPR / US state rights.
Cookie-by-cookie table with purpose, provider, duration and legal basis.
Digital final-sale rule, goodwill window, subscriptions, trials and upsells.
What you may not do with the platform, the content or the AI features.
Educational-only nature, no professional advice, no earnings guarantee, AI accuracy limits and testimonial disclosures.
Notice-and-takedown procedure, counter-notices, repeat infringers and trademark references.
Payment-data handling, platform measures and responsible vulnerability disclosure.
Our WCAG target, known limitations and how to request an alternative format.
How disputes are handled, what counts as a fraudulent chargeback and the consequences.
- Support: support@sapienbase.com
- Privacy / data requests: privacy@sapienbase.com
- Legal notices: legal@sapienbase.com
- Copyright: copyright@sapienbase.com
- Security: security@sapienbase.com
- Accessibility: accessibility@sapienbase.com
- Fraud / unauthorised charges: fraud@sapienbase.com